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LifeCafe Supervisor

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Description

Position Summary

The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivates staff to ensure excellent customer service. The LifeCafe Supervisor monitors food quality and speed of service ensuring a positive member experience.

Job Duties and Responsibilities

  • Manages LifeCafe shift operations while making schedule adjustments based on traffic flow
  • Acts as daily shift leader by providing a high level of customer and team support
  • Ensures team members prepare menu items correctly and service customers in a professional manner
  • Provides promotion and disciplinary recommendations to the Manager
  • Manages light food prep responsibilities
  • Responds to member questions, comments, and concerns

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Position Requirements

  • 1 year of fast casual or full service restaurant experience
  • CPR/AED certification required within the first 30 days of hire
  • ServeSafe certification with the first 60 days of hire
  • Ability to routinely and repetitively bend to lift more than 20 lbs.
  • Ability to work in a stationery position and move about the Cafe for prolonged periods of time

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\u200b Preferred Requirements

  • 1 to 2 years of supervisor or manager experience with a food service or retail background in a high volume atmosphere

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